Ideal Towing Reliability

Ideal Towing, Inc. BBB Business Review Reliability Report

Ideal Towing is a BBB Accredited business since 5/28/2010

Ideal Towing is a Houston based Property Towing Company, we works 24-7days with digital software updates, client’s web based access, video surveillance camera trucks, stickers, parking paintings and lots more.

For more information visit at www.IdealTowing.net

BBB issues Reliability Reports on Ideal Towing, Inc on 28^th May, 2010. BBB Accredited mentions all reliable businesses in their report list for those who want to business with listed company.

Ideal Towing has been a BBB Accredited Business since May 2010. This means it supports BBB’s services to the public and meets BBB accreditation standards.

“This means BBB has determined that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public. BBB accreditation does not mean that the business’ products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business’ product quality or competency in performing services. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.”

BBB Rating for Ideal Towing:

Based on BBB files, Ideal Towing has a BBB Rating of B on a scale from A+ to F. Reason for “B” rating includes:

19 complaints filed against Ideal Towing

The Bureau has attempted to contact the company at the following addresses, and has received returned mail from each of the addresses listed as of today: 7777 Southwest Frwy Houston TX 77074
7199 Maddox Road Houston TX 77074

Customer Complaint History:

When considering complaint information, please take into account the business’s size and volume of transactions, and understand that the nature of complaints and a firm’s responses to them are often more important than the number of complaints.

BBB processed a total of 19 complaint(s) about Ideal Towing in the last 36 months, our standard reporting period. Of the total 19 complaint(s) closed in the last 36 months, 14 were closed in the last 12 months.

These complaints concerned:

• 1 regarding Advertising Issues
• 1 regarding Billing or Collection Issues
  2 regarding Contract Disputes
• 1 regarding Customer Services Issues
• 1 regarding Delivery Issues
• 3 regarding Refund Or Exchange Issues
• 5 regarding Repair Issues
• 5 regarding Service Issues

These complaints were closed as:

• 19 Resolved.
• 11 Assumed Resolved
• 1 Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process
• 3 Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB
• 2 Company resolved the complaint issues. The consumer failed to acknowledge acceptance to the BBB
• 2 Resolved

About BBB:

BBB Reliability Reports let you to judgment any business reliability and services performance.

BBB reports all believable information about some businesses, but they don’t guarantee as to accuracy. It is BBB’s Policy that they don’t support any service, product or business.

For Contact us, visit our website: www.IdealTowing.net

Regulations

What kind of parking problems do you have?

Abandoned vehicles?

Vehicles illegally parked in handicap spaces?

Not enough parking spaces for all the residents?

No matter what the parking problem is, Ideal Towing can solve it—the right way. We comply with local, state, and federal regulations, including the Texas Department of Licensing and Regulations (TDLR) and the American Disabilities Act (ADA). Also as a member of the Houston Apartment Association, we adhere to the regulations outlined in the Texas Apartment Association (TAA) Redbook.

Some of the state regulations that govern us include:

Permit requirements for private property towing:

A private property towing permit is required for us to remove a vehicle authorized by the parking facility owner.

(Click here for more details.)

Permit renewal:

Permits are valid for one year.

(Click here for more details. )

Display of information:

Each tow truck must display Ideal Towing, contact information, and permit number.

(Click here for more details. )

Insurance requirements:

Ideal Towing maintains liability insurance coverage for each tow truck.

(Click here for more details. )

License requirements for private property towing operators:

Each Ideal Towing driver has a private property towing operator's license.

(Click here for more details.)

Drug testing of towing operators:

Ideal Towing drivers undergo random drug and alcohol tests.

(Click here for more details.)

Signage requirements:

Ideal Towing can help ensure that the vehicles towed from your property are authorized tows by placing the appropriate signage.

(Click here for more details.)

Designated parking spaces:

One or more parking spaces may be designated for specific purposes in an area of the parking lot that is otherwise unrestricted.

(Click here for more details. )

Ideal Towing can also help re-stripe your parking lot, and at the same time, update the accessible parking spaces as is required by ADA Standards for Accessible Design (Section 4.6.3). Let us help you be ADA-compliant by determining the:

· Number of accessible spaces needed for cars and vans

· Appropriate space size for cars and vans

· Location of the spaces on the parking lot

To file a complaint please click on this link:

tdlr@parkinglotenforcement.com

Ideal Towing Services

Why should I use Ideal Towing?

Ideal Towing’s philosophy is aligned with our clients. We ensure that your properties parking lots are attractive, meeting fire and city codes and your occupancy rate remains high. For our commercial building clients, we ensure that fire lanes and other access roads are clear for emergency vehicles. We also remove illegally parked or abandoned vehicles.

Our drivers are trained and licensed, and our fleets of vehicles are the newest in the city to ensure damage free towing.

Our trucks are 24-hour dispatched and are equipped with our IT program. The IT program gives our clients, their tenants, and our management full transparency pertaining to the reason for the removal of the vehicle.

Ideal Towing deals directly with the owner of the removed vehicle so that the property management does not have to. Our personnel are trained to work with the owners in the retrieval of their vehicle with a minimum of inconvenience to them.

For more details, visit our website, Please log on to www.IdealTowing.net

Ideal Towing Service Benefits

IDEAL TOWING: “Committed To Providing Exceptional Service”

IDEAL provides an array of services like no other parking enforcement company. We tailor our services to add value to your property, as well as create a fresh new look.

• Exclusive private property enforcement software allows property managers access to all services including pictures. DASHBOARD is the only software in North America that caters to private property parking enforcement. Our unique web-based software handles the process of inputting specific detailed profiles for each property to eliminate wrong vehicle removal.
• All forms and documents are at your fingertips. All removals, including pictures and services, can be viewed and requested on-line, allowing for a completely paperless service. This information is available to both property owners and vehicle owners.
• Fleet of trucks equipped with laptops and surveillance. Drivers have quick and easy access
  to information and can upload data and pictures immediately.
• Trucks are versatile to handle all types of all removal situations.
• 24-hour electronic dispatching/quick response time. This makes us available to answer calls in a variety of locations immediately.
• Survey and quote your property for painting all existing white, yellow, and red stripes on the parking lot within 15 business days of the request. Our painting engineer will survey your property, and then we will paint parking lines, fire lines, handicap lines, no parking zones, and cross hatches according to specifications.
• Place Emergency, Handicap, Reserved, No Parking Fire Zone signs at your request. We provide signs to fit your needs, warning violators of the consequences of parking unauthorized vehicles in your lot.
• Provide parking permits and warning stickers. We install the appropriate signs and remove any vehicles that do not have the appropriate permits.
• Account managers to assist you with any situation.
• Any questions or concerns, anything you need help with, we are here for you.
• We visit properties on a frequent basis to ensure our services meet your expectations.
• You are not alone.

For more details, visit our website, www.idealtowing.net

Ideal Towing Public Awareness

Violations for which a vehicle can be towed immediately without warning include:

· Parking in a fire zone, tow-away zone, or no parking zone

· Parking in a handicapped space without proper identification

· Parking in a manner that blocks another vehicle or double-parked

· Parking in a manner that blocks a dumpster

· Parking on the grass, sidewalk, or curb

· Parking in another resident's assigned space

· Parking in a space that requires a permit without a valid permit

· Any vehicle found in a condition which may cause damage or pose a threat to persons or the property (jack stands, leaking gas or other hazardous fluids, etc.)

Violations for which a vehicle will be stickered and allowed the opportunity to correct before being towed include:

· Expired license or inspection (more than thirty days expired)

· Inoperable or abandoned, or on flats

For information about the amount of time allowed to correct a violation, contact your property manager or owner.

To find a vehicle that has been towed, go to www.mycargottowed.com. You will need your tracking number and license plate number.

It is our goal to help you get your vehicle back as quickly as possible and without a hassle. In order to expedite the process, please have the following information:

· Make, model, and color of the vehicle

· License plate number or vehicle identification number (VIN)

· Valid driver's license and/or government issued photo ID, such as a passport, military ID card, etc.

· Proof of ownership, such as a valid vehicle registration, title, insurance card, or Right of Possession Affidavit. (The last name and address on the registration, title, or insurance card match your driver's license or government issued ID card. If it does not, a Right of Possession Affidavit must be filled out and notarized before the vehicle can be released.)

· If a hold is placed on your vehicle by any police agency, you must obtain a release from that agency.

· You must pay all fees by cash or debit card. Impound yards do not accept checks.

For Contact us, visit our website: www.IdealTowing.net

Car parking game

Online Free Parking Game

Parking Game . net

Parking Game . net

Welcome to

IDEAL TOWING

Our Mission is to create a company of excellence that provides property and parking lot management.

Our Goal is to provide services to private property and commercial businesses that result in increasing image and curb appeal of the property.

What makes us great, and will keep us great, are the people of our Parking Lot Enforcement Company.

It is the inventiveness, the diversity of perspective and the commitment of private property wreckers that must constantly refresh and reinvent what we do and how we do it. As employees, we will invest our abilities in Parking Lot Enforcement Company, and Ideal Towing in turn will both invest in us, and in making this a place where the best people will want to work.

For Contact us, visit our website: www.IdealTowing.net